The following is a look at how we define the 10 skills serving as the focus of all
Ashby's Great Expectations programs, along with a list of how growth and
improvement tend to be reflected in participants:
1. High Levels of SELF-CONFIDENCE & SELF-ESTEEM - Characterized by a
noticeably strong, healthy self-image, and a belief in one's ability and value as a
person. Class members:
Become noticeably more poised, self-confident and self-assured.
Have a much clearer sense of and appreciation for their individual strengths.
Have noticeably higher levels of self-esteem, pride and self-respect.
Have overcome any fear of failure.
Are noticeably less shy and self-conscious.
2. Strong LEADERSHIP & CHARACTER DEVELOPMENT - Defined as a strong moral
character, plus an ability to organize, energize and mobilize others to achieve
important results. Class members:
Are much more analytical and objective when confronting tough problems and
Are able to use effective problem-analysis and decision-making tools.
Are perceived by others as credible, trustworthy leaders able to inspire others.
Use an "Activities Chart" and "Gantt Chart" to organize complex projects.
Are able to recite a list of 15 items, in any order, from memory.
Understand the 3 great strengths of every truly great leader, and are able to
demonstrate each capably via an assortment of tools.
Are familiar with the classic leadership literature and concepts.
Have established reputations for honesty, integrity, reliability and a strong moral
3. Strong INTERPERSONAL & SOCIAL SKILLS - Characterized by the ability to get
along with others and be recognized as a thoughtful, considerate, trustworthy
individual. Class members:
Are noticeably more respectful, tolerant and appreciative of others.
Make consistently "good first impressions" via the application of 5 key skills.
Understand how to put the S-T-A-R formula to work in social situations.
Know how to start, sustain and end a social conversation with ease and grace.
Remember the names of others much more easily and consistently.
Are consistently sensitive to the needs and feelings of others.
Are able to demonstrate advanced interpersonal and social skills.
4. Clear, Concise ORAL COMMUNICATIONS SKILLS - Defined as an ability to
organize and express one's thoughts in a logical, intelligent, understandable
way. Class members:
Are able to organize and express their thoughts with greater ease and effectiveness.
5. Strong PUBLIC SPEAKING SKILLS - Characterized by an ability to organize
and express one's thoughts in a group setting of any size. Class members:
Are able to speak extemporaneously at any time before an audience of any size.
Are able to prepare and present longer talks.
6. Strong GOAL-SETTING & GOAL-EXECUTION Capabilities - Characterized by the
demonstrating of the skills & discipline needed to identify, set and pursue
meaningful goals in a host of areas. Class members:
Have assembled comprehensive Personal Achievement Lists for daily review.
Demonstrate a more focused and disciplined approach to daily life and the pursuit
Show a much greater tendency to persevere and remain diligent in the pursuit of
Are in the habit of making a daily "To-Do" list.
Are able to show proof of having set, pursued and achieved a number of key
7. A Neat, Professional APPEARANCE & DEMEANOR - Characterized by
appropriately-styled clothing and a healthy, properly respectful self-image. Class
Practice dress and grooming habits that serve as an example for others.
8. A Genuinely POSITIVE & ENTHUSIASTIC MENTAL ATTITUDE - Characterized by
an ability to look positively and optimistically at one's life and prospects for the
future, while also maintaining high levels of energy and motivation. Class
Consistently demonstrate greater enthusiasm and more positive mental attitudes.
9. An Ability to THRIVE UNDER PRESSURE - Characterized by an ability to clearly
visualize success, sharpen one's focus and maintain one's composure in difficult
and stressful situations. Class members:
Demonstrate impressive levels of poise and self-control in challenging, stressful
Are able to spot and alleviate the symptoms of excessive stress and tension.
10. An Ability to AVOID THE 10 MAJOR LIFE DERAILERS - Defined as those
avoidable events and circumstances in life that derail and often threaten to
destroy promising lives.
Are fully familiar with the 10 most devastating life derailers and how best to avoid
The 10 skills and abilities serving
as the focus of all Ashby's Great
Expectations processes were
selected based on industry
research and decades of
experience with Fortune 500
managers and executives.
They are the qualities and
attributes most human resources
professionals look for first in new
hires, and the skills research
shows are most consistently
demonstrated by high-performing
Franklin C. Ashby, Ph.D.
The 10 Critical Skills